Frequently Asked Questions
Everything you need to know about our materials, process, and what to expect from templating through to installation.
General Questions
What services do you offer?
We specialise in the supply, fabrication and installation of Quartz, Granite, Marble, and Porcelain worktops. Every project is tailored to your space, with all fabrication carried out in house to ensure quality and precision.
Which areas do you cover?
We are based in Yorkshire, but cover residential and commercial projects nationwide. Please get in touch if you have any queries on creativequartzandgranite@gmail.com
Do you only do kitchen worktops?
Whilst kitchen worktops are our most common projects, we also undertake a wide range of residential and commercial work. This includes bathroom vanity tops, utility rooms, window sills, shelving, feature surfaces, dining tables and outdoor kitchens.
Whether it’s a single bespoke piece or a larger installation, we are happy to discuss your requirements and provide tailored advice. Please feel free to get in touch at creativequartzandgranite@gmail.com.
Do you supply only, or supply and install?
We provide a complete service including templating, fabrication and professional installation. This ensures a consistent and high quality finish from start to completion.
Materials & Samples
What materials do you offer?
We offer a wide range of quartz, granite, marble, and porcelain worktops, each with its own unique appearance and maintenance depending on your space and lifestyle. For more information, visit Our Materials.
Can I see samples?
Yes, we can come and show you samples during a home visit or arrange for them to be sent directly to your address, allowing you to see the colours and finishes in your own space.
Can you match a colour from a photo?
In most cases yes. If you have any inspiration photos, we will do our best to suggest close matches and provide samples to help you make a confident decision.
Process & Installation
What is the overall process?
Our process includes an initial quote, material selection, professional templating, in-house fabrication and final installation. Each stage is carefully managed to ensure a precise fit and high quality finish.
How long will it take for you to fit my worktop?
Timescales can vary depending on the material and project, but we will always aim for a smooth and efficient turnaround to suit your timeline.
Do I need to be present during templating and installation?
Yes please. We highly recommend that someone is present during templating installation as we will require access and want to ensure everything is completed to your satisfaction.
Do I need to prepare anything before installation?
Yes. For kitchens, all base units must be fully fitted, level and secure before templating and installation. This ensures accuracy and avoids delays in the process.
Pricing & Quotation
How much will my worktop cost?
Prices vary depending on the material, thickness, edge profile and sizes needed. We provide free tailored quotations to ensure accurate pricing based on your requirements. To request a free quotation, please click here.
Can I get a quote without a home visit?
Of course. We can provide an initial quote by seeing your kitchen plan / measurements. To submit your kitchen plan, please submit our online form.
What happens once I accept my quote?
Once confirmed, we will arrange a suitable date for templating, finalise your material choice and schedule your installation.
Are there any additional costs I should be aware of?
We always outline any extra costs clearly within your quote. Extra costs may be due to additional cut-outs, certain edge profiles, windowsills and shelving. However, this will all be discussed with you prior to any templating.
Design & Customisation
Can I customise the design of my worktop?
Absolutely. From material selection and colour to edge profiles and additional features, every aspect of your worktop can be customised to suit your style and overall kitchen design.
Which edge profiles can I choose from?
We offer a wide range of edge profiles including pencil round, bevelled, bullnose, and ogee styles. Each profile can influence the overall look from modern to more traditional designs. For more styles, click here.
Do you offer matching splashbacks and upstands?
Yes, we can supply and install matching splashbacks and upstands in all materials to create a seamless finish.
Can I choose different thicknesses and finishes for my worktops?
Yes, we offer a range of thickness options and finishes depending on the material. We can guide you on what works best for both aesthetics and practicality.
Care & Maintenance
How do I clean my new worktops?
For everyday cleaning, we recommend using a mild detergent with a soft cloth. Avoid harsh chemicals or abrasive pads as these can scratch the surface finish over time. Each material is slightly different and we’re happy to provide specific care advice once your worktops are installed.
Do quartz and porcelain worktops require sealing?
Quartz and porcelain are non porous materials and do not require sealing. This makes them a low maintenance option for busy kitchens and everyday use!
Do granite and marble worktops need regular maintenance?
Yes. Granite and marble are natural stones and may require periodic sealing to maintain their resistance to staining and moisture. However, with care they will retain their timeless appearance and durability for many years.
Is my worktop heat and scratch resistant?
All of our worktops are highly durable and resistant to heat and scratches. However, we always recommend using heat protection such as trivets and avoiding direct cutting on the surface to preserve the finish over time.




